Answering Services Solutions
Services
We understand the importance of answering each call, but not having enough hours in the day to accomplish everything on your agenda. Business owners wear many hats and often can't be there for every call. IPN keeps in touch with your clients whenever the phone rings day or night and offers your customers the high quality, interactive customer service of a large enterprise - without the enterprise level cost structure.
IPN offers businesses customized solutions:
- 24/7 Live Telephone Answering Services
- Message taking and/or voicemail
- Call transfer and routing
- Lead generation, management, and qualification
- Order taking & order management
- Appointment management
- Industry-specific team approach
- Online account access
Our experienced, professional associates answer each call promptly and politely in your company's name. We boost your brand image by adeptly managing customer requests - from message taking through to lead management. And, we send messages via email, text, fax, or verbally - whatever you prefer.